I have had a meter with this company for about a decade after they acquired Neopost (or just renamed the company?). Old machine, not real easy to use. Ink cartridges are very expensive and they tend to dry out fairly quickly and need to be repurchased. When the Postal Service decertified my postage meter and I had another year left on my contract, Quadient tried repeatedly to push me into another four year contract for a new machine. I declined and told them that they needed to send me another "certified" meter or just go ahead and cancel the contract. Well they never followed through and I had to contact them about the now decertified machine. Getting them on the phone is a time consuming process and the person always had to send my request to another dept...that never called back. Meanwhile, Quadient continued to bill me for monthly rent for the machine that was now useless. Finally, after 3 months, I was able to arrange the return of the meter...I had to pay the postage back. Suffice it to say, I will never rent another meter from Quadient. Likely anyone else, as I assume they are all about the same.
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Quadient est au service de centaines de milliers de clients dans le monde entier, en permettant aux organisations de créer des interactions pertinentes et personnalisées avec leurs clients, et atteindre l’excellence en matière d’expérience client.
Nos solutions permettent aux entreprises d’avoir des interactions pertinentes avec leurs clients aux moments les plus les plus critiques du parcours client, de façon intuitive et sur l'ensemble des canaux.
Quadient a démontré sa capacité à développer, déployer et gérer des solutions sur lesquelles les entreprises peuvent compter. Nous avons une vision claire des tendances du marché, restons à l’écoute de nos clients et y répondons par des innovations pertinentes. Chaque année, Quadient transforme environ 8 milliards de transactions commerciales en de véritables expériences personnalisées.
Chez Quadient, nous aidons les entreprises à construire des connexions durables avec leurs clients.See more
