Horrible customer service! One of the main issues was the sizing of the products. To make matters worse, Neo Pro does not allow for straightforward exchanges. Instead, they only offer store credit, requiring customers to purchase another item rather than simply exchanging the product. Given the current standards of efficient online shopping, Neo Pro's practices are far below what is expected. Based on my experience, I would rate Neo Pro at the bottom in terms of customer satisfaction and service.
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Cool comfortable kit that doesn't break the bank
