The whole process of dealing with this cycling brand was terrible from the start.Poor sizing, poor quality and very poor customer service.The branding logos fell off after the first cold wash. Their response?Item still works, no refund.Even then, the refund is a credit. Useless if you don’t ever want to deal with them again.My response….. I made sure I rode with the remainder of their logo “Neop..” visible, telling every other cyclist I ride with the story of their poor quality, poor experience.Plenty of other brands out there that are x100 better in every way.
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Cool comfortable kit that doesn't break the bank
