I ordered a custom team kit from NeoPro and the experience was unacceptable. -The order took over 10 weeks to arrive despite being quoted 6 weeks; -The custom jerseys do not match the colours on the signed-off artwork (navy/blues were replaced with purples); and-The sizing is inconsistent — the custom “Large” runs a full size smaller than NeoPro’s retail Large, yet the website only provides a single size guide. When I raised these issues, NeoPro blamed different materials, then responded dismissively, gaslit me about the problem, and ultimately stopped engaging. The result: unusable kit, wasted time, and a company unwilling to resolve a clear mistake. Do not trust NeoPro for custom orders.
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Cool comfortable kit that doesn't break the bank
