I ordered 2 of the new NeoPro Bibs v2.0. Both size L.I received the items in good time, however when I went to try them on, only one pair would fit me. The 2 bibs were completely different size. The second pair would not go past my thighs. I could not get them high enough to get the braces on.When I reached out to NeoPro I was advised that the size difference is within their tolerance. So basically according to NeoPro, it is ok to order 2 of the same Bibs, Size L, and one cannot be worn due to being so much smaller than the first pair, and that is my problem. No offer to return or refund the item.This is just bad customer service, I won't be buying form them again if I cannot trust the sizing and if NeoPro aren't willing to fix issues like this.
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Cool comfortable kit that doesn't break the bank
