neoprocycling.com

2.9
2.9 Based on 265 reviews

Cool comfortable kit that doesn't break the bank...

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Stephanie
Misleading

Agree with the Shonky review. Items ordered 3 weeks ago, listed as in stock at time of order. These items still have not shipped, but there have been wild updates about the reasons for the delays. Only received a partial order to the warehouse, Rail strike, and now the receiving agent. Oh, but their warehouse staff is standing by. Each email casting blame on other parties, when the overall appearance is these items were not in stock and were being produced AFTER orders were accepted. Which is fine if this is how the order is represented BEFORE placing the orderAs a comparison, I have also ordered (and received) kits from two other Australian companies during this time frame with zero delays due to strike, not receiving orders from the manufacturer or customs holding up orders.

1
Date of experience: Jun 13, 2024

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