I signed up for the trial to see if Neotaste would be useful for me, but I only used it a few times since I don't visit the venues on the app. I believed I had cancelled before the trial ended, but the subscription still renewed. I only noticed because of the charge on my card.
I contacted support immediately and explained that I hadn't used any benefits after renewal and that only a few days had passed, but they refused to issue a refund and said their decision was final. Really disappointing customer support experience.
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NeoTaste ist eine App, um neue Restaurants in deiner Nähe zu entdecken und dabei auch noch zu sparen!
