nesstar.co.uk

4.4
4.4 Based on 193 reviews

Nesstar Ltd are a kitchen sink, hot tap and tap retailer. We stock some of the best UK brands with free delivery and a great service....

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Tom Herbert
Bad products and worse customer service

I ordered a sink and a drainage kit of Nesstar through another site and have had a terrible experience.First the drainage kit is plastic where the description is stainless steel. But they sent the wrong sink. I had to return that one and reorder a new one. But they didn't apply the same discount on the second one (due to buying multiple products. They refuse to honour the multi-buy code and said I should have called them to arrange a straight swap. I actually did call them and that left voicemail but they never came back to me. Person on their customer service chat is awful.I did attempt to call (multiple times and left a voicemail) but they did not answer or return any of my messages and then blamed me for not calling them.

1
Date of experience: Jan 30, 2026

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