Edit. We are now another week on and still no replacement arrived !!!!! 3rd Feb 2026Absolutely appalling. Bought a boiler tap from this company that failed after only a few weeks of being installed. It took over six weeks to get a replacement but when it arrived it was only the tap. It is not the tap that is at fault it’s the boiler !!! They have been told this on a number of occasions. Today the replacement tap was fitted and surprisingly it has not rectified the issue of no hot water. We call back to them to be told that warranty is with manufacturer not them and they will send the information over to them. Well having looked into this the warranty is with the supplier so Nesstar get your act together and get a full replacement out to us plus a 50% refund to cover some of the plumber costs. EDIT The length of time is how long we have been without a tap which is now 7 weeks WE HAD TO GET A PLUMBER IN TO CARRY OUT THE CHECKS TO DO ON THE TAP BEFORE WE CAN REPORT IT. THE TAP FAILED PRIOR TO CHRISTMAS
Claim your business profile now and gain access to all features and respond to customer reviews.
Nesstar Ltd are a kitchen sink, hot tap and tap retailer. We stock some of the best UK brands with free delivery and a great service.
