Netcraft wrongly flagged my legitimate gym website (titansgym.site) as "Web Shell" and caused it to be suspended by the domain registry.
The website is a clean WordPress installation for a local gym business with real content. There is no phishing, malware, or malicious code whatsoever.
This false positive has caused significant damage to my business - the website went down immediately and I lost potential customers. I had to spend hours dealing with support and filling out unsuspension forms.
Their automated detection system is clearly flawed and suspends innocent websites without proper verification. A manual review should happen BEFORE suspension, not after.
Very disappointed with how this affected my legitimate business. Netcraft needs to improve their detection algorithms to avoid these false positives.
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