netcraft.com

1.2
1.2 Based on 20 reviews

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Average Rating

1.2

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5

20 Reviews

5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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Carlos Angulo
Netcraft wrongly flagged my legitimate gym website (titansgym.site) as "Web Shell" and caused it to

Netcraft wrongly flagged my legitimate gym website (titansgym.site) as "Web Shell" and caused it to be suspended by the domain registry.

The website is a clean WordPress installation for a local gym business with real content. There is no phishing, malware, or malicious code whatsoever.

This false positive has caused significant damage to my business - the website went down immediately and I lost potential customers. I had to spend hours dealing with support and filling out unsuspension forms.

Their automated detection system is clearly flawed and suspends innocent websites without proper verification. A manual review should happen BEFORE suspension, not after.

Very disappointed with how this affected my legitimate business. Netcraft needs to improve their detection algorithms to avoid these false positives.

1
Date of experience: Feb 17, 2026
Melvyn H.
Completely unreliable service with disastrous consequences.

The service is a complete failure, showcasing a lack of competence. They flagged my legitimate business as hazardous based on what seems to be random chance. There is no verification, accountability, or intelligence involved. When their system malfunctions (which is frequent, as seen in other feedback), they disappear without a trace. No responses, no solutions—just automated harm to actual businesses. If you care about the safety of your website, steer clear. They are incapable of securing even the simplest tasks, let alone providing reliable online security information. Their only skill appears to be damaging legitimate businesses with incorrect alerts and then ignoring the fallout.

1
Date of experience: Dec 07, 2025
Carlile Kelly
A Disastrous Experience with the Service

The service has proven to be a complete failure, showcasing a lack of competence. They flagged my legitimate business as dangerous without any proper verification. There seems to be no accountability or intelligence behind their actions. When their system fails, which seems to happen frequently according to others, they disappear without a trace. No responses or solutions, just automated harm to real businesses. If you care about your website's future, steer clear. They seem incapable of providing reliable security data and only excel at damaging genuine businesses with incorrect alerts while ignoring the repercussions.

1
Date of experience: Dec 06, 2025
Brad_Lyx37
Sending Fabricated Reports

They simply send out fabricated reports and aim to take down my website.

1
Date of experience: Oct 20, 2025
Abusive Practices by the Service

This service engages in abusive practices and should be shut down. They spam false claims to take down legitimate websites, often using bots that produce highly inaccurate results. Even major companies have raised concerns about their misleading actions.

1
Date of experience: Oct 05, 2025
DP85
Irresponsible Blacklisting

They blacklist websites without taking any responsibility. I hope there will be legal consequences for their wrongful actions in blocking sites.

1
Date of experience: Sep 01, 2025
Ghauut92
A Company That Takes Action Against Scams

This is one of the few companies in the region that actively addresses scam sites. Thank you for your efforts.

5
Date of experience: Aug 20, 2025
Lawrence Harris
Completely Unreliable

This service is completely unreliable. Their reports may be correct at times, but more often than not, they are simply trash after reading.

1
Date of experience: Aug 10, 2025
TW63
Confusion Over False Positives

I can't understand why a major platform takes down sites based on the false positives from this service. Their technology seems outdated.

1
Date of experience: Aug 10, 2025
Giles
Incorrect Phishing Report

They inaccurately reported my site as a phishing threat to a major platform and my hosting provider, resulting in my site being deindexed. They acknowledged their mistake but have not resolved the issue, leaving my page flagged.

1
Date of experience: Jun 30, 2025

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