Review Time
Netcraft wrongly flagged my legitimate gym website (titansgym.site) as "Web Shell" and caused it to be suspended by the domain registry.
The website is a clean WordPress installation for a local gym business with real content. There is no phishing, malware, or malicious code whatsoever.
This false positive has caused significant damage to my business - the website went down immediately and I lost potential customers. I had to spend hours dealing with support and filling out unsuspension forms.
Their automated detection system is clearly flawed and suspends innocent websites without proper verification. A manual review should happen BEFORE suspension, not after.
Very disappointed with how this affected my legitimate business. Netcraft needs to improve their detection algorithms to avoid these false positives.
The service is a complete failure, showcasing a lack of competence. They flagged my legitimate business as hazardous based on what seems to be random chance. There is no verification, accountability, or intelligence involved. When their system malfunctions (which is frequent, as seen in other feedback), they disappear without a trace. No responses, no solutions—just automated harm to actual businesses. If you care about the safety of your website, steer clear. They are incapable of securing even the simplest tasks, let alone providing reliable online security information. Their only skill appears to be damaging legitimate businesses with incorrect alerts and then ignoring the fallout.
The service has proven to be a complete failure, showcasing a lack of competence. They flagged my legitimate business as dangerous without any proper verification. There seems to be no accountability or intelligence behind their actions. When their system fails, which seems to happen frequently according to others, they disappear without a trace. No responses or solutions, just automated harm to real businesses. If you care about your website's future, steer clear. They seem incapable of providing reliable security data and only excel at damaging genuine businesses with incorrect alerts while ignoring the repercussions.
This service engages in abusive practices and should be shut down. They spam false claims to take down legitimate websites, often using bots that produce highly inaccurate results. Even major companies have raised concerns about their misleading actions.
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