A company paid me for a service in Neteller and I want to Withdraw my money. That was a VERY BAD IDEA to use Neteller! 1) I tried the mobile app and the mobile app is FORCING me to use Cyprus as the country of ID, because I live in Cyprus. But the problem is that I have a Greek ID ! So the only thing that I tried to verify from the mobile app was my yellow slip paper. But the mobile app has a camera software which is NOT working for big papers such as yellow slip! So I had to switch to Desktop.2) I was trying to talk with the chatbot at the Help Chat and I am constantly saying "Connect me with an agent". Then, the chatbot is asking what is my problem, I am choosing through the options and no matter what I choose, it is trying to give me a typical automatic answer and it is refusing me to connect!3) So I tried to verify myself through my PC webcam. I took a photo of the Greek ID. But the Greek ID is the old ID and the software of Neteller has REJECTED my application 24 hours after! I have even sent them an email and they are not replying!4) And now I am trying to login with the details saved by Google Login and it says: "Something went wrong. Please try again or contact us for assistance."5) I even tried to call the customer support in the phone number that is written in their website.But when ringing 2 times they close the line afterwards!VERIFY my account and FIX YOUR MOBILE APP AND WEBSITE ISSUES!This is literally the worst money platform that I have ever used!I WANT TO WITHDRAW MY MONEY!
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