I cannot tell you how many times I sent documentation to be verified so I could use my card unrestricted. Still there's issues.
They charge $2 tax on everything when you buy something or use your card.
Then they won't mail me my card because I live in a nursing home and according to them, it's too public and not a secure location to send cards.
Then I was on the phone the other day with them and they told me that my card is Frozen until I can verify my identity. Give me my $70 back.
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