I wish there was a negative star option. Be cautious; this insurance provider is ridiculous. They claim to have a vast network, but it took a year for them to approve an emergency knee surgery. The number of calls I made was absurd. Now, for a second unrelated surgery, they have denied my claim, and I’m told the appeal process will take 30 days. I cannot wait to be free from this service, and I caution others against them.
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