Based on my firsthand experience as an extremely satisfied customer, I strongly suggest that anyone who is in the market for new high end tilt and turn windows takes an in depth look at Neuffer Windows + Doors. I spoke with 3 International companies and 2 domestic manufacturers before deciding on Neuffer. At first I thought the price to value ratio was unachievable, until I was introduced to their International Sales Manager, Ioannis Marsellos, and subsequently took delivery of my windows and front door. Mr. Marsellos made promises and guarantees that many Sales Managers make in order to secure the sale, but often are unable to keep. If anything, he under promised and over delivered. His attention to detail, responsiveness and overall professionalism are qualities that are hard to find and that I will always be grateful for. I was concerned about dealing with a company on a different continent and in a different time zone, but Mr. Marsellos was literally available, often with very little notice, evenings, weekends and holidays. The quality of the windows and door were as exceptional as the direction and service I received from Mr. Marsellos, the technician and Senior Management I had the pleasure of working with, too. The windows were installed in my new home in Maine 7 months ago and the look, feel and functionality has enhanced the appearance and value greatly. For anyone who would like pictures or to speak with me directly, feel free to contact me at or call 727-744-8719.Ernie Kassoff
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