neuffer.de

4.7
4.7 Based on 15 reviews

...

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Average Rating

4.7

/
5

15 Reviews

5 Star
93%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Israel J.
Exceptional Quality and Service

We are constructing a log house in Australia and sought high-quality windows and doors featuring an aluminium exterior for easy upkeep and a timber interior to complement the logs. The products provided by the company have far surpassed our expectations. The engagement with the sales and technical support teams was outstanding, with information provided or issues addressed either on the same day or the following day, considering our time difference. My spouse and I can wholeheartedly recommend the company’s products to any prospective customer.

5
Date of experience: Dec 20, 2025
Friendly and Transparent Service

From the online window design platform to delivery, the team was incredibly helpful and transparent with fees. I needed a balcony door for a specific opening size and designed it online, ensuring a perfect fit upon arrival. The shipping company was proactive in their communication, ensuring timely delivery. I will definitely use this service again!

5
Date of experience: Nov 26, 2025
ThomasEmeraude
Great Tilt Turn Windows

The company offers excellent tilt turn windows. I purchased seven windows, four single and three double. Their website features a design tool and pricing information. The engineering salesperson addressed specific questions to ensure satisfaction. These are European windows, so installation requires some finishing. Shipping was flawless, and they arrived in perfect condition.

5
Date of experience: Jul 25, 2025
Emily Sanders
Top-Notch Windows and Service

Having sold European windows in Canada for over a decade, I can confidently say the company offers some of the best windows in the industry at competitive prices. The fast and attentive service from the staff is remarkable. Keep up the fantastic work!

5
Date of experience: Jan 12, 2025
Vic550070
Excellent Quality and Service

We are building a log house in Australia and searched for high-quality windows and doors with aluminium exteriors for easy maintenance and timber interiors to match the logs. The products supplied by the company have exceeded our expectations. The interaction with the sales and technical support teams was truly impressive, with timely responses to our inquiries. My spouse and I strongly recommend the company's products to any potential customers.

5
Date of experience: Dec 20, 2024
KH6
Exceptional Quality and Service

The company's windows and doors are of top quality. The salesperson was knowledgeable and professional, guiding me through the selection process for my new home. Delivery was excellent, with items arriving well-packaged and on time. I highly recommend their products.

5
Date of experience: Dec 18, 2024
Janelle Walker
Lack of Support for Defects

I ordered six lift-and-slide doors at a significant cost. Each door had an assembly issue causing gaps. The manufacturer's suggestion was to fix it with a hammer, which is unacceptable. I'm now considering legal action. BEWARE!

1
Date of experience: Dec 01, 2024
Blake Hughes
Outstanding Service and Quality

As a German who moved to the USA, I wanted windows that function like those in Germany. After researching, I found the company and was pleasantly surprised by their prompt and knowledgeable service. We ordered multiple items, and the whole process was smooth. The quality of the windows is exceptional, and the customization options are impressive. I highly recommend this service.

5
Date of experience: Sep 29, 2024
Bram S.
Impressive Quality and Responsiveness

The company is serious about quality; their windows are top-notch. They respect timelines, and each client has a dedicated representative managing the project. They always respond promptly to inquiries. I installed all my windows and am very happy with the quality.

5
Date of experience: Jul 06, 2024
Lilly S.
Outstanding Products and Support

We found the company's products to be exceptional, offering solutions for various needs. We received fantastic support from a knowledgeable representative who provided in-depth technical guidance. I would recommend this service to anyone seeking high-performance windows and doors at a fair price.

5
Date of experience: Jan 18, 2024

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