Review Time
I had order neurobella in March - never received my order but charged was put through on credit card. Sent emails to the contact email, never received reply. Then in April again i have another credit card transaction for another order. Again sent several emails still never received any reply. Today again received notice of another order being sent to me. And still have not received any of this orders. Sent another email no one replied.
Arlene
I am still battling with this company for a refund.I cancelled my order on 5th April and two days later on the 7th April they replied to my email stalling and trying to get me to continue with a subscription. I said no and repeated my request.Three minutes after the time on that email they dispatched the order!I received an email today on the 13th April refusing to refund the £51 they charged to my card saying as it’s already with the courier they can’t do a refund.They are fraudsters and need calling out.DO NOT go anywhere near this bunch of thieves!
Definitely a scam! I ordered 3 bottles. I checked their reviews on their website (after receiving the bottles) and when I did a reverse image search on the 3 people on their website, they aren't the same people!! This company copied people's pictures & wrote fake reviews!
This company is a scam. Never again will I trust Facebook ads. Anyone can put a lovely post on FB saying how wonderful their product is and I fell for it. I will always check Trustpilot first. I asked FB to remove ad and other people too but they didn’t. Don’t waste your money. I lost £25 but luckily I didn’t tick the subscription box otherwise I would have had to cancel my debit card.
I recently ordered from Neurobella.org and paid £51 for a one off order then yesterday 14/3 I received an email saying they are dispatching my order I have not ordered and they had stolen £51 of my money. They must have put me On a subscription list that I have never agreed to. Do not buy from Neurobella.org they are scammers and thieves
I had order neurobella in March - never received my order but charged was put through on credit card. Sent emails to the contact email, never received reply. Then in April again i have another credit card transaction for another order. Again sent several emails still never received any reply. Today again received notice of another order being sent to me. And still have not received any of this orders. Sent another email no one replied. Arlene
Be aware that this website automatically signs you up to a subscription service and will send you their product every month! Even when you repeatedly send emails to cancel. Good luck when you finally figure out how to cancel! You have to hunt their website to finally figure out how to accomplish it! They do this intentionally and make as difficult as possible! Then when you finally figure out the process, they force you to watch videos stating why you shouldn’t cancel! Do yourself a favor and avoid this company like the plague!
If I could give them zero I would. I ordered 3 bottles for £51 but apparently did not untick the box for a subscription so 1 month later I was again charged £51 for another 3 bottles and at the same time charged yet another £51 for 3 more! I have received them all but they take 2 weeks to reply to an email (3 mails sent to them so far) but they still ignore the fact that they generated another order! And I’ve been taking them for a month and there is no change to my eyes. I have now cancelled my subscription and the next step is to try and invoke the 90 day return promise. Wish me luck as I am going to need it!
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The Neurobella formula is both gentle and highly effective, incorporating pure plant-based ingredients and natural minerals. You can feel confident knowing it is manufactured in the South Africa in a cutting-edge, FDA-registered, and GMP-certified facility.
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