I placed an order and canceled within 30 minutes after reading negative reviews. The customer service was quick and friendly in processing my cancellation. A week later, I received a package of drops. I assumed the order was shipped before they could cancel it, but I wasn't charged. However, the return address was strange, listed for an individual at a residential location. When I inquired, they claimed it wasn't from their company, even though it was clearly packaged as their product. I discarded it, unsure of what was going on.
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