I placed an order in July. The product was ineffective and caused side effects, so I requested a refund as guaranteed. I communicated my dissatisfaction via email, but they offered only a 50% refund unless I used the product for a full 60 days. I accepted the partial refund instead of waiting. Over three months later, I was charged again. When I inquired, they claimed they hadn’t canceled my membership. They insisted that my bank wouldn't allow refunds, which is false. After several exchanges, they refused to provide a refund. This is a membership fee for discounts, not a product shipment, which is misleading. I had to dispute the charges with my bank. This company is deceiving customers with worthless memberships. Avoid at all costs!
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