Updating my review. I had written about two main issues: the shade material and the visible top-down hardware (plastic) pieces. Upon writing my review, I received a message from the company who quickly and seamlessly addressed both issues and sent new shades within a matter of days. Very happy with the new shades and would not hesitate to order from them again.
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Neutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
