I will not buy from this brand again. Their customer service is severely lacking. After being advised by the sales representative, I had my feet measured at the store and bought the shoes. Within six months, the right shoe broke at the toe (despite wearing other shoes in between). The customer service claimed the damage was due to wearing the wrong size and refused to offer any return or compensation options, even though the store provided the incorrect size initially. Shoes costing over €120 should not fail within six months. I’m done with this brand.
Claim your business profile now and gain access to all features and respond to customer reviews.
Check out the all new www.newbalance.com. A community of runners, by runners, for runners. Keep up to date on your sport with the latest events, results and the best from around the web.
