I felt confident ordering from this store after checking reviews. I ordered two car seats online on 09/12, with a delivery promise of 2-3 business days. That was 13 days ago, and apart from the initial confirmation, I've received nothing—no product, no tracking info, no updates. I've emailed multiple times without a response, and even messaging through social media led to minimal communication. I’ve never experienced such poor service and it's frustrating because I really want the product. I usually don’t leave reviews, but I may have to seek a refund through my bank. I wish I had never discovered this store; they clearly don’t care about resolving issues.
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An independent (family ran) baby store in Crewe and Telford selling Egg, iCandy, Bugaboo, Venicci, Silver Cross, Stokke, Joolz, Cybex, Babystyle, Oyster, Babyzen, Quinny, Maxi Cosi, Joie, Ickle Bubba, Cosatto and more
