Dealing with this company has been a complete nightmare. I arranged a simple collection for my pushchair, yet the store was closed and it was delivered to my home without my consent. Upon arrival, it was damaged (DPD tossed it over the gate) and it was the wrong item altogether. It’s evident there are zero checks or professionalism from either the company or the delivery service. The aftercare was equally disappointing—slow responses and no accountability. I had to chase them repeatedly just to get basic information, and every interaction felt like they were just trying to get rid of me. Receiving the wrong product was bad enough, but to have it damaged and deal with such poor customer service was incredibly frustrating. I genuinely regret ordering from this company and strongly advise others to avoid them. I sought support through social media, but found their responses blunt and rude.
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An independent (family ran) baby store in Crewe and Telford selling Egg, iCandy, Bugaboo, Venicci, Silver Cross, Stokke, Joolz, Cybex, Babystyle, Oyster, Babyzen, Quinny, Maxi Cosi, Joie, Ickle Bubba, Cosatto and more
