newcastle.co.uk

4.1
4.1 Based on 121 reviews

Newcastle Building Society. A North East Building Society offering a range of mortgages, investments and other financial services...

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Carly
Archaic processes and slow service

Held a LISA until Sep 2023 when I switched providers. Recently requested copies of my LISA statements from NBS which I need as part of a house purchase. They are refusing to send me these via email, can’t reinstate access to my online account for me to download them and it’s been more than 2 weeks and I still haven’t received copies in the post. An absolutely archaic way of working, wouldn’t recommend that anybody chooses NBS in the 21st century.

1
Date of experience: Oct 11, 2024

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