newchapter.co

3.3
3.3 Based on 96 reviews

...

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Riley P.
Extremely disappointing experience

I had an extremely disappointing experience with the service. I ordered one t-shirt and two pairs of jeans, but everything went wrong. I only received the t-shirt, which was the wrong size (I ordered L but got XL). The jeans never arrived, and I've received no updates about shipping or availability. I reached out to customer support multiple times, but I never got a response. At this point, I feel completely ignored and taken advantage of. This has been incredibly frustrating, and I want to caution others before ordering here. Based on my experience, I cannot trust this company and would not recommend it.

1
Date of experience: Dec 03, 2025

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