newchapter.co

3.3
3.3 Based on 96 reviews

...

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Nicolas
Extremely disappointing experience with the company.

I had an extremely disappointing experience with the company. I ordered 1 t-shirt and 2 jeans, but everything went horribly wrong. I only received the t-shirt, which was also the wrong size (I ordered L but got XL). The two jeans never showed up, and I haven't received any updates regarding shipping or availability. I reached out to their customer support multiple times, but I never received a response. At this point, I feel completely overlooked and exploited. This situation has been very frustrating, and I want to caution others before they choose to order here. Based on my experience, I cannot place my trust in this company and would not recommend purchasing from them.

1
Date of experience: Dec 03, 2025

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