Extremely poor experience with NewEdgeBlinds. I placed an order on the 8th of Dec and never received. My order has been delayed for weeks with repeated claims of “failed delivery attempts” that are completely false. I was home every time and have Ring camera footage proving no courier attended.I even took time off work to wait for a promised delivery by 5pm — again, nothing. No knock, no call, no delivery.Customer service acknowledged the issue but nothing changed. Being told I can’t cancel or get a refund for a “custom” item that never arrives ,is unacceptable. Total waste of time and very unprofessional. Will escalate this issue ,as I feel I have been scamed, back and forward emails ,waste of time.
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Blind Shop
