This has been an awful experience. I emailed them and received the same automated response. It's frustrating. We need live support, not emails. When an order is placed, any errors should be correctable. They knowingly shipped an item to the wrong address and ignored my attempts to contact them. The shipping service is also unhelpful. I should be able to pick up my package locally, but they won't allow it. Unreasonable service. I've lost faith in this company and will not purchase again.
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New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back over 90 years.