newgardenstore.eu

2.5
2.5 Based on 14 reviews

NewgardenStore, vendita e assistenza di macchine da giardinaggio. Il nostro sito offre più di 70.000 ricambi e oltre 3.000 macchine di tutte le marche per la cura del tuo giardino....

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customer
Smooth experience despite the negative reviews

I honestly didn’t expect this to go as smoothly as it did. After reading a lot of negative Trustpilot reviews, I was a bit skeptical, but I decided to order anyway.Before placing the order, I contacted them via WhatsApp to check availability for specific parts for my Stiga tractor lawnmower. They replied quickly and confirmed that everything I needed was in stock. I placed the order right after that.The package arrived about 7 working days later (in another country), which was absolutely fine for me. The parts were exactly what I ordered, well packed, and the prices were very competitive.If I had to point out one thing to improve, it would be their order tracking and email notifications. The system could be clearer when it comes to shipment status. That said, it’s not a red flag for me, and it didn’t affect the overall experience.All in all, I’m very satisfied. I got the right parts, fairly quickly, and at a good price. I would order from them again.

5
Date of experience: Dec 15, 2025

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