Product ok but service highly problematic.I ordered retainers, but delay of several weeks meant that my address changed prior to delivery. I called and updated my shipping address and was told they would be shipped to new address. But were shipped to old address and I had to drive 2.5 hours to pick them up. Also not provided with tracking info, so when I got there, another delay to obtain tracking number. Overall very unsatisfactory customer service experience and very frustrating and effort/time intensive on my part.
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