newsmilelife.ca

2.4
2.4 Based on 16 reviews

Straight teeth for 75% less cost. At-home process for clear aligners and retainers. Join thousands of people who have gained more smile confidence!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Very poor communication and customer service

The impression kit came quickly and I sent it back and theyreceived my impressions well over a month ago. Since then communication has been extremely poor, practically non-existent. The one email I did receive said it would take 3-4 weeks for them to even look at my impressions and then they’d let me know if they were ok, then another 3-4 weeks to make them. I’m not sure what’s happening since other reviews said they got their retainers very quickly, but nobody answers my emails so I have no idea what is happening. They received my impressions on January 24, and it is now March 1 and nothing, not even confirmation that my impressions were accepted. Super disappointing.Order number NS10461CA

1
Date of experience: Feb 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Straight teeth for 75% less cost. At-home process for clear aligners and retainers. Join thousands of people who have gained more smile confidence!

  • language https://newsmilelife.ca

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More