Not Impressed! We had an appointment to have 18 replacement windows and a set of French doors quoted in my home. They insisted that both my wife and I be there for this appointment. The salesman never showed, never called! I called after they were over an hour late. The person I spoke with apologized profusely and asked to reschedule... we did for 2-days later. Once again...no show, no call. I called again and they once again apologized profusely and threw in a 5% discount off the entire job, so we rescheduled for later the same day. 30 minutes later, I got a call back saying they couldn't come because we were out of their 85 mile service area, I told them their store is exactly 41.2 miles from my home according to Google Maps. After being put back on hold for several minutes, they came back on and said it's not the miles...they don't service my zip code. Sounds like a load of BS to me...the first thing they did when I originally contacted them was get my address. Reading other reviews on this site, it looks like we probably dodged a bullet anyway!
Claim your business profile now and gain access to all features and respond to customer reviews.
