I had the sales guy come and give me a bid, sounded great. The measuring guy doesn't care about anything but himself.Beware, they say anything to get a sale!!He said, "measuring will be in next day or 2, call anytime if have any issues, and install would be in 12 weeks".I had a problem with the measuring guy never contacted me for 5 days AND a 12 week lead time is ridiculous. I told my sales guy 3 times to cancel my order on 2nd day and I want to cancel. Even though I canceled within the contractual 3-day requirement, they charged my credit card anyway. Now I get the "not my job" answer when I reached out to other employees in company to confirm my cancelation.The company and 2 employees ignored me and next thing I know, my account was charged.Very frustrating company, untrustworthy and unreliable! Sales guys talk big game but they talk out of both sides of their mouths and don't care about customer satisfaction. Poor communication and no one care about doing the right thing.Stay away from them!! Awful stressful dealing with them. Still fighting with them!!
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