newspapers.com

1.4
1.4 Based on 160 reviews

...

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Margo Cook
CUSTOMER SERVICE ISSUES WITH GIFT MEMBERSHIP

I received a gift membership that activated immediately upon purchase, which meant I lost 30 days of access. The inability to choose my start date felt unfair. Attempts to get assistance from the support team resulted in automated responses directing me to the terms and conditions, with no actual help available. This experience has left me frustrated. I cannot recommend gifting this service to anyone. I will not be renewing my membership and will seek alternatives in the future, despite my long-standing loyalty to another related service.

1
Date of experience: Dec 03, 2025

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