newspapers.com

1.4
1.4 Based on 160 reviews

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Average Rating

1.4

/
5

160 Reviews

5 Star
5%
4 Star
2%
3 Star
4%
2 Star
8%
1 Star
81%

All Reviews

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Review Time

Mario
Cancelling the subscription is a frustrating experience.

Cancelling the subscription online is not possible. When you select "Cancel and End Subscription," you end up on a page where the "Finish Cancellation" button is disabled. This seems to violate the Federal Trade Commission's "Click to Cancel Law," and I plan to report this issue to the FTC.

1
Date of experience: Dec 21, 2025
Margo Cook
CUSTOMER SERVICE ISSUES WITH GIFT MEMBERSHIP

I received a gift membership that activated immediately upon purchase, which meant I lost 30 days of access. The inability to choose my start date felt unfair. Attempts to get assistance from the support team resulted in automated responses directing me to the terms and conditions, with no actual help available. This experience has left me frustrated. I cannot recommend gifting this service to anyone. I will not be renewing my membership and will seek alternatives in the future, despite my long-standing loyalty to another related service.

1
Date of experience: Dec 03, 2025
CUSTOMER SCAM ALERT...

CUSTOMER SCAM ALERT! I received a gift membership that started immediately, meaning I lost a month of access. The company doesn't allow you to choose your start date. Customer service is nonexistent, just automated replies directing me to the terms and conditions without any real assistance. I strongly advise against gifting this membership. I won't renew my subscription and will seek alternatives despite being a loyal member for over 20 years.

1
Date of experience: Dec 02, 2025
xXMauroGam3rXx
*** Caution: Indexing Issues ***

While the service is somewhat helpful, its indexing is severely flawed. You can’t trust the date on the site; you must check the top of the image for the actual date. I've encountered many such issues over the years. A disclaimer on their site would be beneficial, as I've noticed many users citing incorrect dates in their family trees. The accuracy and quality are disappointing, yet it's the only site with access to certain newspapers.

2
Date of experience: Nov 10, 2025
MCKAY22
Questioning the Need for a Subscription

Why should I subscribe to a newspaper? What are the benefits? To receive a single outlet's biased political and social perspective? Keeping updated on current events is important, but the negative overload of news is overwhelming. The way major stories are covered, like the recent synagogue attack, feels excessive. Subscribing to a newspaper seems unnecessary when there are countless free news sources available that don't carry the same elitist attitude.

1
Date of experience: Oct 26, 2025
Dirk H.
Recognizing the Red Flags

I now understand the negative reviews; this is just another scam company. Legitimate businesses don't rely on customers being unaware of upcoming charges to enforce renewals. I’ve had better experiences with my car's warranty service.

1
Date of experience: Sep 17, 2025
karlnaruto
Terrible Experience - Avoid!

I had to give 1 star since 0 wasn’t an option. I wish I had checked reviews before buying a membership. The customer service is awful; if they respond at all, it’s often rude and unhelpful. I plan to cancel my membership. There are far better options for accessing newspapers.

1
Date of experience: Sep 03, 2025
Franklin W.
Frustrating Cancellation Process

I’ve been trying to cancel my late mother's account for 8 months, sending 24 emails with no resolution. I’ve been charged every 6 months, and I'm now considering legal action if I don’t get a response. This situation is unacceptable.

1
Date of experience: Aug 28, 2025
Merlin Walker
Not Worth the Cost

I found this service to be a waste of money. The search feature is poor, and the print quality of articles is terrible. After trying multiple times to cancel my subscription without success, I realized it’s a total scam. I ended up finding better information through other means. Save your money!

1
Date of experience: Aug 04, 2025
Longtime Member Disappointment

As a long-time member, I've seen the search functionality deteriorate significantly. Using Boolean searches now yields thousands of irrelevant results, making it a frustrating experience. It's become a major waste of my time.

2
Date of experience: Jul 23, 2025

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