New Start is an amazing organisation that provides an invaluable service to both adults and children. We have partnered with them at our school for a number of years, and the impact on our children has been profound; the children truly benefit from every session.Beyond their work with our children, their support for our staff has been prompt and reliable whenever needed. From the leadership team to the practitioners, every member of staff is helpful, considerate, and dedicated to providing top-tier service. Our specific counsellor, Michelle, is absolutely fantastic. I cannot recommend them highly enough to both educational settings and parents.
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New Start Ltd was established with a clear mission to deliver high quality, compassionate counselling and emotional wellbeing support to children, young people, adults, families and organisations. New Start offers a warm, confidential and personalised service tailored to each person’s needs. We pride ourselves on a “no waiting list” policy, meaning those seeking support don’t have to wait to receive help when it matters most. Over the years, the team have supported dozens of schools across Lancashire, providing dedicated counsellors for pupils, plus bespoke staff support and wellbeing plans. Our support isn’t limited to young people; adults and families also benefit from our caring, client-centred approach. Clients often describe New Start as professional, responsive and deeply understanding. Many say the counsellors helped them feel heard, supported and safer. This helps them to build confidence, resilience and stronger mental wellbeing.See more