Review Time
Sarah's supportive and understanding approach has made a meaningful difference to staff wellbeing in school. She creates a safe and confidential space where staff feel comfortable discussing challenges, both personal and professional. Her presence is a real asset to school and we would not hesitate to recommend her.
New Start was so responsive and immediately made me feel like there was going to be some real support for my child. The sessions were so helpful and supported my child to express how they were feeling and, more importantly, manage some very big emotions.
Counselling with Sarah and Debbie has been a very positive experience. They create a warm and understanding environment where I feel comfortable sharing openly. Each session leaves me feeling more confident and equipped with practical tools to manage life’s challenges. Sarah has been supporting me for many years now, I feel I can trust her and talk to her about any issues or challenges I am facing and know that she will provide me with ways to deal with emotions or even just provide some reassurance when needed. Thank you to all the team at New Start.
New Start is a supporting service for staff's wellbeing in school. All staff in school are able to use this service. Sarah is professional, listens, shows empathy and is compassionate. Sarah has been coming to our school for many years and has built up a relationship with staff and staff feel comfortable talking to her. Staff feel it supports with there wellbeing.Thank you for everything.
We use New Start to support our staff team. Our team are lived experience and have often had historic trauma in their lives which they need support with, or are maybe going through a difficult period in their lives. The feedback we get from staff is very positive and that they really benefit from their sessions with New Start counsellors Sarah and her team are always quick to respond and get sessions booked in asap, face to face or via phone or videoI can't recommend New Start highly enough. We really appreciate that our staff are safer, healthier and better equipped to undertake their roles
Sarah and the New Start team have provided our staff supervision for the last 5 years and I can't recommend her/them highly enough. They are professional, compassionate, empathetic and provide an invaluable service to us as a school. We are very grateful.
New Start is an amazing organisation that provides an invaluable service to both adults and children. We have partnered with them at our school for a number of years, and the impact on our children has been profound; the children truly benefit from every session.Beyond their work with our children, their support for our staff has been prompt and reliable whenever needed. From the leadership team to the practitioners, every member of staff is helpful, considerate, and dedicated to providing top-tier service. Our specific counsellor, Michelle, is absolutely fantastic. I cannot recommend them highly enough to both educational settings and parents.
I would highly recommend Newstart Ltd. Within my role at school I regularly refer children and families and it is so important to feel confident that they will be supported with care, professionalism and understanding. The whole team provide a safe, nurturing environment where children feel safe, listened to and respected.
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New Start Ltd was established with a clear mission to deliver high quality, compassionate counselling and emotional wellbeing support to children, young people, adults, families and organisations. New Start offers a warm, confidential and personalised service tailored to each person’s needs. We pride ourselves on a “no waiting list” policy, meaning those seeking support don’t have to wait to receive help when it matters most. Over the years, the team have supported dozens of schools across Lancashire, providing dedicated counsellors for pupils, plus bespoke staff support and wellbeing plans. Our support isn’t limited to young people; adults and families also benefit from our caring, client-centred approach. Clients often describe New Start as professional, responsive and deeply understanding. Many say the counsellors helped them feel heard, supported and safer. This helps them to build confidence, resilience and stronger mental wellbeing.See more
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