newtekbank.com

4.7
4.7 Based on 137 reviews

...

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Anastasya Reyes
I was willing to at least give two stars based off potentials of the company but I haven't even star

I was willing to at least give two stars based off potentials of the company but I haven't even started & already dealing with complications. To what seemingly looks like a great place to bank, I just wanted a bit more information. I had already waitlisted myself but since this is something I'd like to open sooner rather than later, I figured I'd ask follow up questions & it wouldn't hurt. I was connected with Destiny. Answers received were cold & sharp, not exactly customer service. I was asking follow up questions in regards to the process and/or time frame expectations, but was rushed by a very copy & paste "anything else I can assist you with?" right before I was kicked out of the conversation mid type (which I know you see chat bubbles). Extremely disappointing.

1
Date of experience: Jan 27, 2026

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