This is a streamlined, right-sized operation offering very competitive HYS/CD rates with no strings attached: i.e. no minimum balance (DO be aware of maintaining a $0.01 daily minimum balance), no contingency on direct deposits, signing up for other products, etc...
They compete so well by keeping their overhead low, which comes with a few understandable and navigable trade-offs: no real-time transfers with the too-big-to-fail types (with any of whom one should not be 'all-in' these days), limited connectivity with external accounts beyond the original funding source, etc...
Customer service has been professional, accommodating and above-board.
Overall, a solid place to keep your 'dry powder' if you can discipline yourself to a ~72 business-hour latency.
Everybody knows CPI is cooked & fake. For now and into the foreseeable future, you're getting variously disappointing (~1-3%) or downright insulting (0.01%) negative real returns on any & all of the TBTFs' vanilla offerings. You're much closer to at least treading water at Newtek.
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