We are vendors and were very impressed by the sales pitch presented by the company MD. He was professional and polite and after valuing our home he took us through the service they could provide for a very competitive fee. Of the three EAs we had Newton Fallowell definitely offered the best bang for buck and we were pretty much sold before he left. We got back to him later that day to book in for photos etc. After this is where it fell apart, he No-Showed us, we were concerned and rang him, no answer. We rang the office and were told he'd left an hour ago, we were now very concerned. The office never rang back with an explanation so we rang again (now an hour after he was supposed to be with us) they then told us he'd double booked us. The lady in the office asked if we could rebook but after giving 2 times that we were available they couldn't make it happen...Goodbye Newton Fallowell, I found this very unprofessional and if they couldn't get it right at this stage there was no way they were managing the sale of my house. I wouldn't have written this review if I'd have had an apology and a better explanation from the MD himself but he hasn't bothered contacting us at all, in fact, since the day of the no-show we've had nothing from them. Sorry Newton Fallowell, you are not a good advert for the use of local estate agents!
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