I seriously would not recommend Newton Fallowell to landlords or tenants. It took them 2 weeks to finally respond to us after we had already applied for a property. We rang and emailed them many times during this period and everytime we did manage to speak to someone they told us they would get back to us and never did. They honestly acted like we were a hassle they couldn’t be bothered with. After they finally responded we asked a couple simple questions they should know “What is the move in date and how much is the deposit”. They did not know this information and they had to contact the landlord. They’re not even the ones who gave us the viewing, it was the landlord. I’m honestly not exactly sure what their job is, they just made it as difficult as possible for us to rent the property. Eventually they asked us to pay a large sum for a holding deposit and then then informed us that the property was not actually available. Harriet was nice and friendly, but the other staff were very standoffish. A quick look at some of the outrageously rude review responses from the director and I now understand why. Very poorly run and unprofessional.
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