Absolutely awful estate agents - please avoid at all costs. I rented with the Lincoln branch and have never had such a poor experience in all my time. They were condescending, rude and just damn right deceitful. I was complimented on uplifting the property standard and then when I moved out to move into somewhere bigger, they refused to give me my deposit over a light bulb that was out, removing the stick on tiles I had put on - despite telling me it had to go back to the original condition etc. I had to fight through the deposit scheme and the staff and manager I spoke to were so incredibly rude to me at the time. I have never been made to feel so awful. I had my reservations when moving into the property as their communication was poor and I should have re-evaluated what I was doing then. Fortunately I am qualified in housing and know my rights but they still made my life very difficult.
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