My daughter ordered a box of goodies for a special occasion, but when I went to the local supermarket to pick it up, I faced numerous issues. I was directed to a side entrance but received no response after ringing the doorbell multiple times. Each time I returned to the service desk, I was told to go back, but no one was there. Eventually, I requested a refund for the service that was not provided. The staff's explanation for the lack of service was unsatisfactory, leading to a very frustrating experience.
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House Rules: Our service is second to none - our friendly team prides itself on providing outstanding service and a pleasant shopping experience to all of our customers. New World have been awarded the 'Most Trusted Supermarket' in New Zealand by Re...
