When I inquired about the removal of scales in the produce area, I received an unhelpful response from a staff member who seemed uninterested in assisting. After a heated exchange, I was told to leave the store. Following this, I reported the issue to the relevant authorities, who confirmed that scales are legally required. The supermarket owner later apologized, but the scales have yet to be replaced, and I had a problematic online order as a result.
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House Rules: Our service is second to none - our friendly team prides itself on providing outstanding service and a pleasant shopping experience to all of our customers. New World have been awarded the 'Most Trusted Supermarket' in New Zealand by Re...