Absolute cheap Chinese rubbish. I wouldn't even dare to plug it in let alone put it near my hair. I did have more success than other dissatisfied customers in contacting their Customer Service department and entered into dialogue. They offered me 20%, then 30% and finally 40% refund and told to keep the curlers. They refused a full refund unless I returned the item, which the post office told me would cost £23.00 as it had to be returned to CHINA. When I pointed out their website claim of "Free UK returns " this was consistently ignored. Their misleading advert seems to have reappeared on Facebook after an absence following negative comments
Claim your business profile now and gain access to all features and respond to customer reviews.
Nex Group plc – Empowering Markets
