Samuel Ogden agreed to act as our solicitor on a property purchase. Over a period of several months, he responded to less than half of our emails/calls, offered no help/explanation on the purchase process (we were first time buyers), and less than a week before we were due to close, he informed us that he would no longer act as our solicitor, due to our funds requiring enhanced AML checks (we'd disclosed our source of funds several months before, he simply didn't review our documents). He offered no apologies, and his negligence cost us several thousand pounds due to the ensuing delays.The next solicitor (which we had to find with no help from Nexa law) closed the transaction within three weeks.
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