Terrible sofa and delivery experience from next afer having issues from A previous company I thought to give next a chance.I purchasee the stamford chase from there clearance which I now regret. One day of owning the sofa it's so uncomfortable to sit on, all cushions look filled and lumpy.Sit On the sofa snd you sink and it all goes wrinkly and looks like it's years old. You have to constantly move the cushion every time you sit down. The zip also came right off one of the seat cushions on day one so now I have to wait for a technician visit to come and look at all my issues which is just an excuse to make you keep the sofa this isnt my first rodeo with this. never mind the consumer rights of the customer again i can see this going to ombudsman and small claims. Very poor experience also with the hThe delivery DHL apparently but saw no DHL van or uniform on delivery a 2 man job took 3 people to come up with a sofa banging it all the way up the stairs., manhandling a neighboiurs property in the process on the way up to my flat causing me issues. Drivers Never acknowledged me, delivery was to much effort for them. made me sign for delivery and left. Yes the last company sofa was bad but not as bad as this stamford grand sit chase. at least they could deliver and remove safely. Nothing was an issue and atleast they acknowledge there customers. Save your money the prices are just over priced they do not reflect the quality of the goods.
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