Bought a sofa from Next in August 2024 and by May 2025 had to have a technician out as it was creaking when you sit/move or stand up from the sofa and the cushions were going out of shape. Technician plumped up the cushions and removed the bottom cover to inspect inside the sofa but found there to be no manufacturing fault. The sofa has light use, I live alone. Now in Jan 2026 and the sofa creaks terrible, even when my dog climbs off and on it! I also have the noted garlic/onion smell coming from the sofa mentioned by many others. The smell is so bad I have to leave my living room door open permanently otherwise it’s so strong! Would never recommend anyone purchase a sofa from Next, terribly disappointed and still paying for the sofa.
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