Ordered and paid for a Mallory small three seater sofa at the end of August 2025. Promised delivery in 11 weeks certainly in time for Christmas. First email apologised for delay and said it would possibly not be with us until February although there was a chance it could be in before Christmas! Second email received said delay until March!! As my husband commented he could have had a new car built to order in less time. Not impressed at all with Next service. Have cancelled order and now have to rethink what we require and if we should chance another sofa from next. In the meantime no sofa for the family gathering at Christmas.
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