I ordered 2 Ashford 2 seater settees and a chair in November 2024. Delivery was scheduled for January 2025. When delivery was due they cancelled the order as there were problems with the material. Rescheduled for early February, cancelled as the supplier couldn't supply the feet. Went into Next ordered same furniture different material. Escalation team became involved. Still no joy. Delivery of the new material was OK at last at the end of February I got my 2 2 seater. No chair as no feet. Cancelled and rescheduled for this week. Just revived an email cancelling as they are having trouble getting the feet. They have had my money since November 2024. No refunds, I have been offered a gesture of goodwill. Not received anything. I await with baited breath.
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